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Managed IT Services For Your Business

Proactive monitoring. Specialized support team. Anti-virus protection. Guaranteed response. IT strategy and development. BlueCore provides all this and so much more. Regardless of how you choose to engage with us, we understand IT networks and we understand small business, making us confident in our abilities to serve partners on projects of all scopes.

MANAGED NETWORK

When you choose BlueCore to manage your IT network on an ongoing basis, you get a team of high-quality IT experts that serve Tennessee-based businesses.

Because many of our partners have multiple locations, our teams support networks in eight states.  While the BlueCore home base is just outside of Nashville, we work with companies based in Chattanooga, Memphis, Bowling Green and everywhere in between. With this partnership, BlueCore provides proactive, continuous monitoring and support for your network.

Because we consider ourselves and our partners as one team, our goal is to understand your business – who you are now and who you want to be in the future. This gives us a unique avenue to assess networks, hardware and other equipment to make the best recommendations on how to get your technology to work and grow with you. And with our certifications and supplier relationships, we take this work off your team, leaving you to do what you do best: run your own business. BlueCore will even complete and send a monthly report card to you, detailing the health of your network during that time period.

Some of the basic features of our monthly maintenance plan include:

  • Configuration and Maintenance of Network Infrastructure
  • Backup Testing
  • Remote Monitoring
  • Software Management
  • Technology Procurement
  • Vendor Management
  • Security Consulting
  • Lifecycle Management
  • After-hours Support
  • Equipment Leasing or Hardware-as-a-service

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TELEPHONY

Voice over Internet Protocol (VoIP) telephone systems for businesses, nonprofits and physician practices.

BlueCore is a Star2Star Certified Dealer/Installer. When you choose BlueCore for VoIP phone services, you can count on:

  • Multiple Offices Joined Together Seamlessly in the Cloud
  • Smartphone Integration
  • Greater Remote Capabilities
  • Unified Communications Featuring Chat, Web Conferencing and Video Conference Capabilities
  • 24/7 Equipment Monitoring
  • HD Voice Service
  • Decreased Cost From Traditional Phone Services

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BlueCore offers managed telephony solutions to allow you to take advantage of the very latest voice over internet protocol (VoIP) technology, allowing phone calls to be made by using internet services. BlueCore ensures that its VoIP recommendations are flexible, secure telephone systems that maximize efficiency and decrease costs for your business.

Additionally, BlueCore offers structured cabling for voice and telephone networks as well as wifi and wireless networks and network cabling. No matter the number of phone lines or data drops needed, BlueCore can offer solutions for network and voice wiring for any business size as well as make it easy to grow in the future. For even more options, BlueCore is a Telecom Broker, giving you access to multiple well-known vendors and fiber solutions.

CLOUD SERVICES

BlueCore has many tried and true partners that provide secure cloud services and can recommend, set up and configure any cloud service your business may need.

Since technology changes so quickly, it’s up to us to provide the very best and most up-to-date products to our partners. And we take that very seriously. We’re are certified in Dell Client Solutions and Dell Network and Security, as well as being a Microsoft Midmarket Solution Provider and a Microsoft Cloud Solution Provider. We are also a Lenovo Preferred Partner, Netgear Certified Partner, Sonicwall Secure First Partner and Gilware Data Recovery Partner. Other partnerships include Altaro, reFlexion, Intronis, SPAM Titan and Backup Assist. Most recently, we became a Star2Star Certified Dealer and Installer, offering a new service to our clients.

We offer the most current software packages and systems, giving you unparalleled email security, spam filtering and cloud file storage.

Some of our most utilized cloud tools include:

  • Office 365
  • Cloud File Storage
  • Email Security and Encryption
  • SPAM Filtering
  • Co-location Services
  • Cloud Computing Services

BlueCore has the right cloud solution to help you meet your business goals. Mitigate risk and liability by letting us manage physical and environmental security.

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DISASTER RECOVERY

Like it or not, disasters in technology happen.

Whether due to malware or a weather issue or even user error, there’s a chance a calamity could hit your network, servers, computers or other technology. BlueCore works with you to develop a backup plan so even if a disaster strikes your business, our proactive steps can minimize and eliminate data loss.

BlueCore showcases several different types of backup: onsite, off-site, cloud-based. It’s your choice. We make recommendations based on your business and your goals. Unlike some similar companies, BlueCore doesn’t have a one-size-fits-all IT model for its partners. We strive to understand your work and how a disaster can impact your operations. Then, we can help you evaluate, test and deploy the best solution for your specific needs.

Some of our services included in backup and disaster recovery are:

  • Onsite Backup
  • Off-site Backup
  • On-demand Hardware Rental
  • Recovery Planning

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